The future of healthcare in Malaysia just got smarter. KPJ Healthcare Berhad has launched Melati, an AI-powered medical history-taking platform in collaboration with Angsana Health Sdn. Bhd. This cutting-edge technology aims to streamline patient consultations, improve diagnostic accuracy, and reduce waiting times—ushering in a new era of AI-driven healthcare in the country.
What is Melati and How Does It Work?
Melati is designed to assist doctors by gathering and analyzing patients’ medical histories before consultations. The AI-driven system asks relevant questions, collects patient responses, and summarizes key health details, ensuring that doctors have crucial insights before the patient even enters the consultation room.
According to KPJ Healthcare, this initiative is part of their ‘Year of AInnovation’ campaign, which focuses on leveraging artificial intelligence to enhance Malaysia’s healthcare system (source). By reducing administrative burdens on doctors, Melati allows healthcare professionals to focus more on patient care rather than paperwork.
AI-Powered Medical History Platforms Around the World
Malaysia is joining a growing list of countries embracing AI in patient history-taking. In the United States, platforms like TriageBot and Infermedica use AI to assess symptoms and generate preliminary reports before a doctor’s visit. Meanwhile, in the United Kingdom, Babylon Health has developed an AI-driven chatbot that interacts with patients, helping them navigate their symptoms and providing doctors with essential pre-diagnosis information.
In Singapore, WhiteCoat integrates AI into its telemedicine services, ensuring doctors receive structured medical histories before virtual consultations. These innovations show how AI is transforming healthcare worldwide, making processes more efficient and patient-friendly.
A Step Forward for Malaysia’s Healthcare Industry
KPJ’s introduction of Melati represents a significant leap in modernizing Malaysia’s healthcare system. With AI reducing consultation times and improving diagnosis accuracy, patients could soon experience shorter waits and better treatment outcomes. The integration of Melati also aligns with global trends, positioning Malaysia as a forward-thinking player in AI-driven healthcare.
As technology continues to reshape the medical landscape, AI-powered platforms like Melati could become the norm rather than the exception. Would you trust AI to help with your medical history? Share your thoughts in the comments below!
